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Quality Mouth Care Programme
 

From £49 per month

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Setting a new standard for excellence and make mouth care a key quality indicator on a permanent basis.

ABOUT  The Quality Mouth Care Programme

The Quality Mouth Care Programme was originally developed by North Carolina University 'Mouth Care Without a Battle'.  We have adopted and adapted the programme to include the MOUTh intervention [1] Practical strategies and best mouth care practices for older adults with resistant behaviour.  [Staff are trained and supported in attending to service users that are challenging].

The programme is designed to boost oral care knowledge and performance; ensuring staff are competent in all aspects of mouth care. We'll also train and communicate with oral champions and will help you with compliance in oral healthcare, 

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​​​​​​​​What you'll get when you join​​

  • Provide unlimited oral care training for all staff​

  • Implement, train and support oral champion/s

  • Provide resources and ensure you are CQC compliant

  • ​Quarterly progress report with oral champion/s​

  • Provide support and register resistant mouth care

  • End of life mouth care support

  • ​Weekly Q&A sessions. Access to all staff

  • Certification awarded after 6 months. Get recognised as a Quality Mouth Care care home

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1. Train all staff [unlimited]   All existing and new staff receive Essential Oral Care Training.  Training sessions are 2hrs and held every week.

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2. Train Oral Champion/s   play an instrumental part as the champion acts as a conduit between the home and us.  They will be guided and supported by us. We advise nominating at least 2 Oral Champions per care home.   Oral Champion courses are held every month via Live webinar.  

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3. Quarterly Progress Report

We hold reviews with the Oral champions to share ideas, success and challenges. CQC suggest that updated guidance is developed to support care staff with residents that resist mouth care.

 

4. Reporting Resistant Mouth Care

 If a dependent resident refuses mouth care on several consecutive attempts, after exhausting a list of actions, this should be escalated to healthcare professional.    Do the best you can with using the practical strategies outlined in our training, if this fails then report it to us.

 

 5. Weekly Q&A Sessions

Live webinar sessions are held every Monday at 6pm.  Staff do not need to prebook.   The same webinar link is used for each session.  The webinar sessions are open to all staff to discuss any mouth care matters.

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6. Certification

After 6 months you will be certified as a Mouth Care Aware care home and recognised for providing the Quality Mouth Care Programme.

I'd like to book the programme. Now what?

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  • Select the correct plan size.

  • You will be required to pay a set up fee and subscription plan. [cancel anytime - no cancellation fee].

  • You will be given a CODE.  Staff will require this code to book their training.

  • We'll ask for details of the oral champion you have nominated. 

  •  We will get in touch with the oral champion to organise training.  On the training day the delegated dental profession will introduce themselves. 

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Select Plan

  • Admin & Support Fee

    49£
    Every month
    Up to 25 Staff
     
    • Unlimited training for all staff
    • Train up to 2 oral champions per annum
    • Reporting Mouth Care Resistance
    • Quarterly reviews with oral champion/s
    • Topical webinars held weekly
    • Dedicated dental care professional allocated
    • Live Q & A sessions held weekly
    • Cancel anytime

  • Admin & Support Fee

    69£
    Every month
    26 - 50 care staff
     
    • Unlimited training for all staff
    • Train up to 2 oral champions per annum
    • Reporting Mouth Care Resistance
    • Quarterly reviews with Oral champions
    • Topical webinars held weekly
    • Dedicated dental care professional allocated
    • Live Q&A sessions held weekly
    • Cancel anytime

  • Admin & Support Fee

    89£
    Every month
    51 - 75 care staff
     
    • Unlimited training for all staff
    • Train up to 2 oral champions per annum
    • Reporting Mouth Care Resistance
    • Quarterly reviews with oral champions
    • Topical webinars held monthly
    • Dedicated dental care professional allocated
    • Live Q & A session held weekly
    • Cancel anytime

  • Admin & Support Fee

    109£
    Every month
    76 - 100 care staff
     
    • Unlimited training for all staff
    • Train up to 2 oral champions per annum
    • Reporting Mouth Care Resistance
    • Quarterly reviews with oral champions
    • Topical webinars held weekly
    • Dedicated dental care professional allocated
    • Live Q & A sessions held weekly
    • Cancel anytime
  • What is the cancellation policy?
    You can cancel anytime. We don't require any notice, you just need to email us notifying us that you would like to cancel the programme.
  • I am domiciliary care service. Can we have the programme?
    Yes. The Quality Mouth Care Programme can be applied to any care company whether it provides community care, Learning Disabilities or elderly and nursing.
  • What happens if a trained oral champion leaves?
    Don't worry, if an Oral Champion leaves we will invite another staff member to attend our next Oral Champion course at no additional charge.
  • Will a dentist attend?
    You will have an allocated dental professional but we do not attend your place of work. If you require a dentist to attend, we are partnered with a group of domiciliary dentists who we can put you in touch with.
  • You advertise that the training is free so why is there a charge?
    There is not a charge for Oral Care Training, the number of staff that attend is unlimited so that all existing and new staff can be offered training in oral healthcare. Oral Champions are trained free of charge. Each year new or existing staff can be trained or retrained. The subscription fee is charged for [not exclusive] administration costs to include certificates, resources, support organising and attending meetings with oral champions, filing reports for care homes reference.
  • Do we have to have an Oral Champion?
    Yes, It is a requirement that every care home has at least one Oral Champion. Oral Champions are vital to the success of the Quality Mouth Care Programme.
  • Do you help with CQC compliance in Oral Care
    Yes, we will ensure that you have everything in place and help you with anything your oral care policy, plans and assessments.
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