How care providers can use nonverbal cues touch technique to assist people with mouth care. Hand on Shoulder Distraction Technique 1. Ensure that you place yourself on the resident's dominant side. If the resident is right-handed, place the toothbrush in the residents' right hand and stand on their right side. 2. Place your hand on the resident's shoulder, gently pressing down, applying pressure - tricking the resident into not paying as much attention to the mouth. 3. Get the resident to hold the toothbrush and put your hand over theirs. 4. Guide the hand up to the mouth to brush. The resident should feel like they're brushing their own teeth.